Brisbane · Front Desk Atelier

Brisbane · AI Front Desk Atelier

Your front desk, answered.

Catchly builds AI receptionists that pick up before the third ring, sound like your best front-desk person, and quietly handle bookings, messages and follow-ups — so nothing falls through while you're on the tools.

Hear Amy Live See How She Works

Plans from A$199/mo · GST-in · 14-day trial · cancel with 30 days' notice

Sample scene · 00:42 · Kingfisher Dental — booking confirmed

01 — Try her now

Leave your name. Amy calls you back.

No sign-up, no paperwork. Leave your name and mobile — Amy rings you back, shows you exactly what she'd do for your business, and can put a 15-minute walkthrough with our team straight in the diary.

Our own front desk · live

07 3132 1165

Prefer to dial? Call this number any time — Amy answers for Catchly, answers your questions, and can book your 15-minute walkthrough while you're on the line.

Sample · pre-launch

Hear how Amy actually handles a call.

The transcript on the right is an illustrative sample of the call flow. To hear the real thing, call 07 3132 1165 right now — Amy answers for Catchly, walks you through what she'd do for your business, and can book your 15-minute walkthrough while you're on the line. A real recording lands here once the first founding client signs off.

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Sample transcript · illustrative

Amy answering for Catchly

Caller: Hi — I run a cleaning company. What would this actually do for me?

Amy: Answer every call you'd otherwise miss, capture the job details, and text you the summary before the caller hangs up. Want to hear it set up for your business? I can book you a 15-minute walkthrough with our team.

Caller: Yeah — Thursday could work.

Amy: Thursday I have 10:15 or 2:30. Which suits — and what's your name and best mobile?

02 — What Amy does

Five jobs, one voice: the front desk you wish you'd hired.

Amy isn't a chatbot bolted onto a phone tree. She's a single voice model trained on your business — answering, routing, booking and following up the way your best receptionist would, but without lunch breaks or hold music.

01 · Answer

Phone Answering

Picks up before the third ring, every time. Warm, Australian-accented, never flustered — and she knows your services by heart.

02 · Capture

Message Taking

Names, numbers, why they're calling — captured cleanly and pushed to your inbox, SMS, or CRM in under thirty seconds.

03 · Follow-up

SMS Follow-up

Auto-texts a friendly confirmation, a quote form, or a review request on the right cadence — never spammy, never forgotten.

04 · Book

Booking & Calendar

Two-way sync with Google Calendar. Books, reschedules, holds slots for emergencies.

05 · Cover

After-hours Cover

5pm to 8am, weekends, public holidays — Amy keeps the phone live and routes emergencies to whoever's on call. No more voicemail graveyard.

03 — Where Amy shines

Six trades where every missed call costs real money.

Amy's not a generalist. She's tuned per industry — the questions she asks a removalist differ from the ones she asks a dermal clinic. Pick your trade and hear how she sounds on a real call.

Two-person removalist crew loading a wrapped sofa into a truck

N° 01

Removalists & Storage

Three-bedroom moves, priced in under a minute.

Amy captures move size, postcodes, stairs, tricky items — then texts your estimate before the caller hangs up.

Captures date · size · accessQuote texted on the call

Bright dental clinic reception with a single patient in the chair

N° 02

Dental & Medical

New-patient intake, handled without hold music.

Health fund, referral source, preferred day — Amy books straight into your practice software and sends the patient a confirmation.

Captures health fund · referralBooks into your software

Warm hair salon styling chair with afternoon light

N° 03

Salons & Beauty

Colour, cut and curls, booked on the first ring.

Amy knows your service menu, your stylists and your gaps — and steers callers into open chairs instead of voicemail.

Knows your service menuSteers into open chairs

Tradie ute parked on a Brisbane worksite at first light

N° 04

Tradies & Builders

Quotes, emergencies and "is the boss there?"

Amy sorts the urgent from the tyre-kickers, texts site addresses, and escalates the ones worth calling back.

Sorts urgent vs quoteTexts the site address

Cleaning professional's caddy with neatly arranged supplies

N° 05

Cleaning Services

Recurring cleans, locked in on the first call.

Bedrooms, bathrooms, pets, gates — Amy captures the lot, books a walk-through, and confirms by SMS before you're off the tools.

Captures rooms · pets · gatesConfirms by SMS

Freight depot at dusk with a line of trucks being loaded

N° 06

Freight & Logistics

PODs, ETAs and "where's my pallet?"

Amy takes the consignment number and proof-of-delivery notes, and routes the angry ones straight to your ops desk before they escalate.

Pulls consignment numberEscalates to your ops desk

04 — The standard

Eight things Amy does that voicemail never could.

We built Catchly because the alternative — a missed call, an after-hours voicemail, a frazzled tradie on the tools trying to answer — was costing Australian small business more than they realised.

Picks up in 3 rings

Amy answers inside nine seconds — every call, every time, including 3am Sundays.

24/7 cover

Public holidays, sick days, school runs. The phone never sleeps, never forwards to a competitor.

Native Australian voice

Warm, unhurried, queensland-flat. Callers don't ask if they've reached an offshore centre.

Multilingual

English, Mandarin and Cantonese — Amy follows the caller when they switch mid-sentence, which is how most Chinese-Australian customers actually talk.

Calendar sync

Two-way into Google Calendar — and your custom sheets on request.

Smart escalation

Emergencies route to whoever's on call. She texts the rest as a tidy summary at 9am.

Every call recorded

Audio plus searchable transcript. Compliance-grade, retained 90 days, exportable on request.

Weekly report card

One email Mondays: calls taken, booked, missed, top three reasons people rang. That's it.

Hand-illustrated portrait of Amy, the Catchly AI receptionist, in warm earth tones

Amy · v3.2 · Live

05 — Meet your receptionist

She's not a chatbot. She's Amy — your front desk, with a memory.

Amy is a single voice model trained on your business — your hours, your services, your pricing, your tone. She remembers the regulars, asks the right questions, and routes the call the way you would. She doesn't sound like a robot because she isn't one; she's a tuned voice with a script that bends to context, not a phone tree with a personality sticker on it.

Every Catchly client gets their own Amy — named, voiced, and trained for their trade. You can call her anything; most clients keep the name. Amy is an AI assistant. She tells callers so when they ask, and we configure the spoken notice callers hear at the start of any recorded call. Brisbane-built — answering for businesses right across Australia.

Identity

AI assistant · disclosed on call

Voice

Australian · Warm · unhurried

Languages

3, switchable mid-call

Pickup

< 3 rings

Memory

90 days · your regulars

06 — Pricing

Straightforward. All-in. GST-in.

Founding clients pay no setup fee — one monthly after that, GST included. Amy goes live within three business days of your sign-off, and the first two weeks are a no-questions trial.

Founding 10 · apply now

Front Desk · Complete

Catchly Complete

A$499 A$0setup · founding

A$299/mo · GST-in

Amy answering 24/7 — nights, weekends, public holidays
Emergency escalation straight to your on-call mobile
Google Calendar two-way sync
SMS follow-up (booking, no-show, review · reply STOP to opt out)
All calls recorded, transcribed, searchable 90 days
Weekly Monday report card by email
500 inbound minutes / month (then A$0.50/min)
Price locked 12 months · founding rate

Start with Amy

Setup waived (usually A$499) for the first 10 founding clients, in exchange for a short testimonial, a one-page case study, and 1–2 reference calls. 14-day no-questions trial (leave in the first 14 days, pay nothing); after that, cancel with 30 days' notice — final month runs to the end of the notice period. Talk to a human →

Easing in

Front Desk · Starter

Catchly Starter

A$499 A$0setup · founding

A$199/mo · GST-in

Amy answering 24/7 — same voice, same training as Complete
Message capture + SMS summary to your phone in seconds
Google Calendar booking
All calls recorded, transcribed, searchable 90 days
200 inbound minutes / month (then A$0.50/min)

Start small

For businesses easing in. Upgrade to Complete any time — your founding setup waiver carries over.

All prices include GST. Overage billed at A$0.50/min; we'll flag it before you go over. Custom multi-line or franchise deployments quoted separately — ask us.

Amy identifies as an AI assistant whenever a caller asks — we never pretend otherwise. Call recording is switched on per your instructions and we configure the spoken notice callers hear; the wording and the legal call are yours, and recording law differs by state. Recordings and transcripts are handled under our Privacy Policy and Terms of Service.

07 — Let's get Amy answering

Book a discovery call.
We'll have her live by Friday.

Fifteen minutes is enough. Leave your name and mobile up top and Amy rings you back — or call 07 3132 1165 and she picks up right now. Either way, you hear the product working before you ever talk to a person. No contracts, no setup fees hidden in the small print.

Book a 15-min call Call 07 3132 1165

SYS Connect Pty Ltd · ABN 96 698 138 420
Mon–Fri 8:30am–6pm AEST · hello@catchly.com.au

Direct lines

Phone 07 3132 1165

Email hello@catchly.com.au

Book Pick a time →

Studio Brisbane, QLD

Hours Mon–Fri · 8:30–18:00 AEST

Live demo Spin up Amy →

We tune Amy's voice and script ourselves, and plug into your existing PBX or landline on setup.